Cookie Policy
Last updated: 2 February 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how Hivebrain uses cookies and similar technologies on our platform at https://hivebrain.co.uk.
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the Service to function and cannot be switched off. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
ekb_session |
Session identifier - keeps you logged in and maintains your session state | Session (deleted when browser closes) or up to 2 hours |
csrf_token |
Security token - protects against cross-site request forgery attacks | Session |
Legal basis: These cookies are strictly necessary for the Service to function. We do not require your consent to use them (PECR Regulation 6(4)).
We do not use any functional, analytics, or advertising cookies. The Service only uses the essential cookies listed above.
3. Third-Party Cookies
We use the following third-party services that may set cookies:
3.1 GoCardless (Payment Processing)
When you set up a Direct Debit payment, you are redirected to GoCardless. GoCardless may use cookies on their payment pages for security and fraud prevention.
- Purpose: Payment security and fraud prevention
- Privacy Policy: GoCardless Privacy Policy
4. Cookie Management
4.1 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Here are links to cookie settings for common browsers:
4.2 Impact of Disabling Cookies
If you disable cookies, you will not be able to use the Service as it requires session cookies to function and maintain your logged-in state.
5. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. We do not currently respond to DNT signals as there is no industry standard for handling them. However, we do not use tracking cookies for advertising purposes.
6. Updates to This Policy
We may update this Cookie Policy from time to time. The "Last updated" date at the top indicates when the policy was last revised. We will notify you of material changes via the Service.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@hivebrain.co.uk
- Website: https://hivebrain.co.uk
8. More Information
For more information about cookies and how to manage them, visit: